1. How old do I need to be to rent a car?
- Typically, renters must be at least 21 years old to rent a car. However, the minimum age requirement may vary depending on the location and the type of vehicle you want to rent. Additional fees may apply for renters under 25.
2. What documents do I need to rent a car?
- You will need a valid driver’s license and a major credit card in your name. Some locations may also require proof of insurance. International renters may need to provide additional documentation, such as an international driver’s permit and passport.
3. Can I add an additional driver to my rental agreement?
- Yes, many car rental companies allow you to add one or more additional drivers to your rental agreement. However, there is usually an additional fee for each extra driver, and they must meet the rental company’s age and license requirements.
4. How do I make a reservation?
- You can make a reservation online through our website, by calling our reservations center, or by visiting one of our rental locations in person. Online reservations are available 24/7 for your convenience.
5. What types of vehicles do you offer for rent?
- We offer a variety of vehicles, including economy cars, compact cars, sedans, SUVs, vans, and sometimes specialty vehicles. The availability of specific models may vary by location.
6. Is insurance included in the rental price?
- Most rental rates include basic insurance coverage, such as collision damage waiver (CDW) and liability coverage. However, it’s essential to review your rental agreement and options carefully. You may choose to purchase additional coverage for added protection.
7. Can I rent a car for a one-way trip?
- Yes, one-way rentals are available. You can pick up a car at one location and drop it off at another, subject to availability. Additional fees may apply based on the distance between locations.
8. What is your fuel policy?
- Our vehicles typically come with a full tank of fuel, and we expect them to be returned with a full tank. If the tank is not full upon return, you may be charged for refueling at a higher rate than local gas prices.
9. What happens if my flight is delayed, and I can’t pick up my rental car on time?
- If your flight is delayed, please contact our customer service team as soon as possible. We’ll do our best to adjust your reservation to accommodate your new arrival time, subject to vehicle availability.
10. How do I extend my rental period? – If you need to extend your rental period, please contact our reservations center or visit a rental location before your original rental end time. Extensions are subject to vehicle availability and may incur additional charges.
11. What is your cancellation policy? – Our cancellation policy varies depending on the location and the type of reservation you’ve made. Please review your reservation confirmation or contact our reservations team for specific details.